Get Started Guide

Horizon S3

What's in the box

Let's get your Horizon / S3 body camera up and running! Start by getting familiar with your camera

Horizon / S3 Body Camera

Multi-dock station, ethernet cable + power plug/cable

Single Dock station + power plug/cable

Getting Started 

1. Turn on your camera

   Turn the camera on by pressing the power button and holding for 3 seconds
   
   • The camera will vibrate and the HALO logo will display on the LCD screen

   • If successfully powered up , the screen will change to the default display and the LED light ring will change to blue

     
   • If your camera does not turn on, you may need to charge the battery

2. Connect your camera to a network

   Ensure your camera is connected to a Wi-Fi or 4G network 
   
   • Your body camera is usually pre-configured with your SSID and password prior to shipping and should automatically connect to this access point once it is in range 
   • Alternatively, you can also connect your camera to the access point using WPS (if enabled)
     
     Connectivity LCD screen symbols: 
     

     Wi-Fi connected
     Wi-fi disconnected
     4G connected

3. Connect your multi-dock station (if you are using one)

   Connect the power cable and insert the RJ45 cable to one of the ports of your multi-dock. Ensure your network dock is plugged into a router or wall socket that provides internet connectivity.  Flip the red switch to power it on.

   • You should notice orange and green LEDs flashing below where you inserted the cable

   • This will allow you to charge and enable internet connectivity for your camera when docked  or allow you to daisy-chain another multi-dock to provide an internet connection to another 10 cameras 

   
   

4. Assign the camera to a user in Vault

   Ensure you have been assigned to the camera in Vault if this is not already done. You may need to ask your supervisor to do this

   • Please refer to the following help article if you are unsure how to assign your camera: How to assign your camera in Vault

5. Start recording

   Single press the Record button on your camera

   • The LED light ring on the front of the camera will start to pulse blue 
   • The camera will vibrate and a time counter will appear on the LCD screen

6. Stop recording

   Once you are finished recording, single press the Record button on your camera to stop capturing footage

   • The LED light ring on the front will stop pulsing blue 
   • The time counter will be dismissed 

7. Upload your recording to Vault

   Depending on your internet connectivity (Wi-Fi / RJ45), your camera will automatically upload the recording to Vault. Uploads will fail if there is no internet connection
   
   • Your camera automatically checks itself every minute for new recordings to upload. 
   • If you place your camera in one of the slots of the multi-dock station to upload your recording via the RJ45 internet connection:
     • It will disconnect from any 4G connection it's using and the camera LED ring will start flashing to indicate that it is charging. Fully charged cameras will change to a solid white
     • The top left of the LCD screen will display to indicate the camera is in the dock but it has not yet obtained an IP address
     • This symbol should change to green after a few seconds to indicate that the camera has obtained an IP address on the network
       
       Ethernet connection LCD screen symbols: 
       
        

       Offline ethernet connection
       Online ethernet connection

   • The LCD screen will update to indicate if an upload is in progress. Depending on the size of the recording, this may take around 10 seconds to show on the screen
     
     Upload LCD screen symbols: 
     

     Files uploading e.g. file 6 of 10 is uploading
     File upload progress

   • Once your recording has finished uploading, the file will be deleted from the camera and available for review in Vault
   • If your recording is not uploading, please check your camera's connectivity and signal strength