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      Viewing camera status information in Vault

      Guide on how to view key health, network and device details for each camera

      You can view camera status information directly within Vault. This helps you monitor camera health, network activity and device configuration, making it easier to troubleshoot issues and keep your fleet in check. 

      Note

      • Camera status information is only available for Horizon camera models running the latest camera software. Status fields are not currently available for Nano cameras
      • To ensure your camera is up to date, please reboot the device and confirm it has a strong network connection to receive updates.
      • An internet connection is required for the camera to report its latest status.
      • If your Horizon camera continues to not report on status for all values, please contact our support team for assistance.


      To view full details for a camera:

      1. Log in to your account via the Halo Vault login page
      2. Navigate to the Cameras section from the sidebar menu 
      3. In the camera list view, you will be able to view some key device information:

        Field Description
        Serial Number  The unique identifier assigned to the camera 
        Checked Out By The username currently assigned to the camera
        Status Indicates if the camera is connected to a docking station 
        Battery Level The current battery level percentage of the camera
        Available Storage The remaining storage available on the camera in GB
        Checkout Date The date and time the camera was checked out by the user
        Registration Date The date and time the camera was registered
        Last Powered-On  The date and time the camera was last switched on
        Last Upload The date and time the camera last uploaded
        Pool The group / team assigned to the camera 

        You may need to clear your cache if you are unable to see status, battery level, available storage and last powered-on date

      4. To view more detailed network, system or configuration information, click on the camera you want to inspect from the list. This will open the camera's detail page 
      5. You will be able to view a Details table that shows device information grouped into tabs for easier navigation. Click through the tabs to view the most recent data reported by the camera

        What does each field mean? 

        General

        		  
        Last Updated The date and time the table was last updated

        Status

        		  
        Docked Indicates if the camera is physically connected to a docking station
        Recording Indicates if the camera is actively recording
        Live Streaming Indicates if the camera is actively livestreaming
         

        Wi-Fi & Ethernet

        		  
        Public IP The public IP address assigned to the camera
        DNS0 / DNS1 The DNS (Domain Name System) servers currently in use by the camera 
        Gateway The IP address of the network device 
        Wi-Fi Signal Strength Strength of the Wi-Fi connection, measured in dBm.  The closer this value is to 0, the stronger the signal
        Wi-Fi Private IP The private IP address assigned to the camera
        Wi-Fi SSID The name of the Wi-Fi network the camera is using
        Route The network interface currently in use by the camera e.g. wlan0 (Wi-Fi), eth0 (Ethernet), wwan0 (Mobile)

        Mobile

        		  
        SIM Status Indicates if a SIM card is detected by the camera
        Registered Indicates if the camera has successfully connected to a  mobile network 
        HW Stat Indicates if the camera supports 4G
        Gateway The IP address of the mobile network gateway used to access the internet
        Mobile IMEI The unique identifier for the camera's SIM module (International Mobile Equipment Identity)
        Mobile Network Level The type of mobile connection available (e.g. 3G, 4G)
        Mobile Operator Name of the mobile network provider the SIM is connected to
        Mobile Signal Strength Strength of the mobile connection, measured in dBm
        Mobile Network Type

        Indicates the type of mobile network being used
        (0 = None, 1 = GPRS, 2 = 3G, 3 = 4G, 4 = GSM) 
        Mobile Private IP The private mobile IP address assigned to the camera

        System

        		  
        Last Powered-On The date and time the camera was last switched-on
        Time Zone The time zone configured for the camera (e.g. Europe/London)
        Firmware Version Version of the firmware currently running on the camera
        Battery Level Battery level percentage of the camera
        Temperature Internal temperature of the camera
        CPU  Percentage of the camera's processor currently in use
        MCU Version The version of Microcontroller Unit (MCU) firmware currently running on the camera
        Memory Amount of RAM currently in use by the camera in megabytes (MB)
        Temp Dir Usage Percentage of the camera's temporary internal storage in use
        Available Storage Remaining storage space on the camera's SD card in megabytes (MB)

        Config

        		  
        Video Compression Compression level configured for video quality 
        Bit Rate Min Minimum bitrate settings configured for video quality, measured in Mbps
        Bit Rate Max Maximum bitrate settings configured for video quality, measured in Mbps
         

      Note: Values that show as "Unknown" means the camera is either not returning any data for that field or if it's the case for all fields, the current script version running on the camera may need to be updated.