Guide on how to remove videos or assets from a case file
As of March 2024, we have renamed Lightbox to Case Files
What is a case file / lightbox?
Case files (previously known as Lightboxes) allow you to create a collection of videos and assets that can be shared with other users
To remove videos or assets from a case file:
- Log in to your account via the Halo Vault login page:
- UK Login: app.halovault.cam
- US Login: app.halovault.us
- Navigate to the Case Files section from the sidebar menu. Here, you will be able to see a list of case files that have been created and organised into:
- An Internal tab: Displays the case files that the user has access to.
- A Shared Externally tab: Display the case files that the user has shared externally.
- A Shared with me tab: Displays the case files that have been shared with that user.
- All Case Files (Admins only): Displays all case files configured by all users
- Click into the case file to remove the videos or assets from. This will open a more detailed view of all videos and assets in the case file
- Tick the checkboxes next to the videos or assets to remove from the case file
- Once you have made your selections, click the Remove from Case File button at the top. The selected videos or assets should be automatically removed from the case file