Guide on removing all videos and assets from a case file
As of March 2024, we have renamed Lightbox to Case Files
There is a limit of 1000 videos or assets per case file
What is a case file / lightbox?
Case files (previously known as Lightboxes) allow you to create a collection of videos and assets that can be shared with other users
You may want to remove all videos and assets currently in your case file in one go.
To empty a case file:
- Log in to your account via the Halo Vault login page:
- UK Login: app.halovault.cam
- US Login: app.halovault.us
- Navigate to the Case Files section from the sidebar menu. Here, you will be able to see a list of case files that have been created and organised into:
- An Internal tab: Displays the case files that the user has access to.
- A Shared Externally tab: Display the case files that the user has shared externally.
- A Shared with me tab: Displays the case files that have been shared with that user.
- All Case Files (Admins only): Displays all case files configured by all users
- Click into the case file to be emptied. This will open a more detailed view of all videos and assets in the case file
- Click the Actions button in the top right corner
- Select Empty Case File. This will remove all videos and assets from the chosen case file
